Privacy Policy
Costar Roofing Inc.
Effective Date: March 26, 2026
Costar Roofing Inc. (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and submit your information through our forms.
1. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Property address or service address
- Details related to your service request
- Any additional information you voluntarily provide
We may also collect limited technical data such as IP address, browser type, and website usage data through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries
- Schedule appointments and provide services
- Send service updates and notifications
- Provide customer support
- Improve our website and services
- Communicate with you via phone, email, or SMS regarding your request
3. SMS Communication & Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Costar Roofing Inc. related to your inquiry, appointments, and services.
Opt-In
Users opt in by submitting a form and checking the consent checkbox. Consent is not a condition of purchase.
Message Details
- Message frequency may vary
- Message and data rates may apply
Opt-Out
- You can reply STOP at any time to unsubscribe
- You can reply HELP for assistance
4. Non-sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Sharing
We do not sell your personal information.
We may share your information only when necessary to operate our business and provide services, such as with trusted service providers or contractors assisting with your service request. These parties are required to maintain the confidentiality and security of your information.
6. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services.
You can adjust your browser settings to refuse cookies if you prefer.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of communications at any time
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
Costar Roofing Inc.
📞 Phone: (818) 337-1212
📧 Email: costar.office.ca@gmail.com
🌐 Website: https://costarroofinginc.com